Lazarus Data Solutions Privacy Policy

LDS (“Lazarus Data Solutions” / “we” / “us”) are committed to the guidelines set out by the ICO (Information Commissioner’s Office) to comply with the GDPR (General Data Protection Regulation) and to protecting your privacy.

This policy (together with our Terms and Conditions) sets out the details of how we process any personal data that we may collect from you or that you provide to us.

For the purpose of the General Data Protection Regulations (“GDPR”), the data controller is LDS, Unit 2a, Church Farm, Astwick, Stotfold, Hitchin, Hertfordshire, SG5 4BH.

Information we may collect

LDS may collect and process the following data:

  • Personal identification information (Name, email address, phone number, address, place of work).
  • If you contact us, we may keep a record or electronic copy on our order processing software or emails.
  • Details of financial transactions in relation to order processing as a customer or supplier.
  • Details of your activity on our websites or web portals including, but not limited to, traffic data, location data, chat interface, web logs and site interaction.

How we collect data

You directly provide LDS with most of the data we collect. We may collect and process data when you:

  • Contact us or place an order for any of our products or services.
  • Use or view our website or web portal.

LDS may also receive your data indirectly from the following sources:

  • One of our partners.
  • Via an online parts brokerage service.
  • Referral from an existing customer, supplier, or partner.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

For further information, visit allaboutcookies.org.

How we use cookies

Our Company uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in.
  • Understanding how you use our website.
  • Improving user experience.

The type of cookies we use

Our website and portals use the following cookies:

Cookie name Description Expiry
_ga
Source: Google analytics		 Google Analytics Cookie which registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years
.AspNetCore.Antiforgery
Source: LDS		 This is an anti-forgery cookie. It holds no information about the user and is destroyed on closing the browser. On closing the browser
CookieConsent
Source: LDS		 Records if you have accepted the use of cookies on our website. 3 months

How to manage your cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Log files

We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

How we store data

LDS securely stores your data at our office at Unit 2a, Church Farm, Astwick, Stotfold, Hitchin, Hertfordshire, SG5 4BH.

All data is stored on our servers behind a firewall and the premises are alarmed, CCTV monitored and access controlled internally and externally. Access to this data is restricted only to staff required to process it.

We use SSL to transmit any data to and from our websites/portals. Where a password is given (or you have chosen one), you are responsible for keeping this password confidential. If you have reason to believe your password has been compromised, please contact us immediately.

Your data will be kept for a period of six months after the order has been closed. After that period we may retain an anonymised copy of the information for our own records, warranty purposes or a retrospective order enquiry.

How we may use your data

LDS collects your data so that we can:

  1. Process your order.
  2. Manage your account.
  3. Contact you for sales or purchasing purposes.
  4. We may share your data with our partners only for the purpose of processing your order or managing your account.

When LDS processes your order we may also send you data to.

Your data protection rights

LDS would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request LDS for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that LDS correct any information you believe is inaccurate. You also have the right to request LDS to complete the information you believe is incomplete.

The right to erasure – You have the right to request that LDS erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that LDS restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to LDS’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that LDS transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@lazarusdatasolutions.com

Call us on: 0800 888 6113

Or write to us:

The Data Protection Officer
LDS Data Solutions
Unit 2a
Church Farm
Astwick, Stotfold
Hitchin
Hertfordshire
SG5 4BH

Changes to our privacy policy

Any changes Lazarus may make to our privacy policy in the future will be posted on this page.